Software Alternatives & Reviews

Track-It! Help Desk Software VS Zammad

Compare Track-It! Help Desk Software VS Zammad and see what are their differences

Track-It! Help Desk Software logo Track-It! Help Desk Software

Help Desk Software for the Smart Business. Get a 360 degree view of your work orders, change requests, and IT assets

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
Not present
  • Zammad Landing page
    Landing page //
    2023-07-27

Track-It! Help Desk Software videos

No Track-It! Help Desk Software videos yet. You could help us improve this page by suggesting one.

+ Add video

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Track-It! Help Desk Software and Zammad)
Customer Support
8 8%
92% 92
Help Desk
8 8%
92% 92
Customer Service
11 11%
89% 89
CRM
100 100%
0% 0

User comments

Share your experience with using Track-It! Help Desk Software and Zammad. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Track-It! Help Desk Software mentions (0)

We have not tracked any mentions of Track-It! Help Desk Software yet. Tracking of Track-It! Help Desk Software recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

What are some alternatives?

When comparing Track-It! Help Desk Software and Zammad, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

osTicket - osTicket is a widely-used open source support ticket system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendo - Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.

Usedesk - Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!