Software Alternatives & Reviews

Track-It! Help Desk Software VS Engati

Compare Track-It! Help Desk Software VS Engati and see what are their differences

Track-It! Help Desk Software logo Track-It! Help Desk Software

Help Desk Software for the Smart Business. Get a 360 degree view of your work orders, change requests, and IT assets

Engati logo Engati

Adopt the power of automation and AI to engage billions of customers across the globe with the help of Chat Bot and Live Chat options.
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  • Engati Landing page
    Landing page //
    2023-10-07

Engati is a one-stop platform for delighted customers. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we're helping you find those customers too. The award-winning Marketing Automation platform, LeadMi, received some major upgrades and joined our family as Engati Acquire. https://youtu.be/aw1YfynL_4w https://youtu.be/L-qz6QzfAXk

Track-It! Help Desk Software videos

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Engati videos

Engati Chatbot Platform Review | Best bot platform according to customers

More videos:

  • Review - Engati Chatbot Platform - FAQ(s)

Category Popularity

0-100% (relative to Track-It! Help Desk Software and Engati)
Customer Support
32 32%
68% 68
Chatbots
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Service
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Track-It! Help Desk Software and Engati

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Engati Reviews

  1. User friendly chatbot platform

    Engati is a no code chatbot platform which has an extremely user friendly interface and is also reasonably priced

    ๐Ÿ‘ Pros:    User friendly interface|Reasonable pricing
  2. Train your bot fast

    You can train your chatbot really fast with Engati. Don't need to manually add FAQs, just upload your knowledge-base and their DocuSense technology pulls answers to your users' questions.

    ๐Ÿ‘ Pros:    Multi-channel deployment|No coding required|Easy integration|Multilingual|Easy user interface|Support team always ready|Knowledge base|Multi user product
  3. Easy, Efficient, Value for money

    Been using Engati for over a year now. Had no issues. Their customer support is great and I haven't faced any downtime as of yet. The integrations are top notch and very surprising for the price that they are offering all of it. The best part about it all is that all of this with no coding involved.

    ๐Ÿ Competitors: Kore.ai, ManyChat
    ๐Ÿ‘ Pros:    Easy to use|Great value for the money|Great integrations|No coding required|Great customer support

What are some alternatives?

When comparing Track-It! Help Desk Software and Engati, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Agentbot - Agentbot is a Conversational AI Chatbot that enables you to automate, communicate and fix issues quickly with AI technology through Chatbots.

osTicket - osTicket is a widely-used open source support ticket system.

Rapiwha - Rapiwha provides an all-in-one WhatsApp API for businesses to grow without loss.

Zendo - Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.

Usedesk - Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.