Software Alternatives & Reviews

Touchpoint Dashboard VS Smaply

Compare Touchpoint Dashboard VS Smaply and see what are their differences

Touchpoint Dashboard logo Touchpoint Dashboard

Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
  • Touchpoint Dashboard Landing page
    Landing page //
    2022-12-18
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

Touchpoint Dashboard

Categories
  • Customer Journey
  • Marketing Platform
  • Personas
  • Customer Experience
Website touchpointdashboard.com
Pricing URL-
Details $-
Platforms
-

Smaply

Categories
  • Customer Journey
  • Marketing Platform
  • Personas
  • Customer Experience
Website smaply.com
Pricing URL Official Smaply Pricing
Details $freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

Touchpoint Dashboard videos

Touchpoint Dashboard Overview

More videos:

  • Review - 1 Million Cups :: Kansas City :: Touchpoint Dashboard & Code for America :: November 6, 2013

Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Category Popularity

0-100% (relative to Touchpoint Dashboard and Smaply)
Customer Journey
36 36%
64% 64
Marketing Platform
39 39%
61% 61
Personas
43 43%
57% 57
Customer Experience
43 43%
57% 57

User comments

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What are some alternatives?

When comparing Touchpoint Dashboard and Smaply, you can also consider the following products

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Uxpressia - Create customer journey maps, personas & impact maps online

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Mapovate - Mapovate is a platform that allows users to create a smarter customer journey for the brands to help them understand their experience.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

CEMantica - CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.