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Thinking Phones VS NICE inContact

Compare Thinking Phones VS NICE inContact and see what are their differences

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Thinking Phones logo Thinking Phones

Unified Communications in the Cloud

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
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  • NICE inContact Landing page
    Landing page //
    2023-10-04

Thinking Phones videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Thinking Phones and NICE inContact)

Thinking Phones

NICE inContact

Communication
4 4%
Communication
96% 96
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
6 6%
Enterprise Communication
94% 94
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thinking Phones and NICE inContact

Thinking Phones Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Thinking Phones and NICE inContact, you can also consider the following products

FreedomVoice - Freedom Voice is an online cloud-hosted platform that allows getting instant accountability to grow your business.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Phone Number World - Buy a memorable vanity phone number for your business. Millions of local vanity phone numbers and toll-free phone numbers are available for you to increase business calls and boost sales.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Switchvox - Find the perfect phone system for your business. Digium’s business phone systems are available in the cloud and on-premises, with all features included

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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