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Tenstars VS UseResponse

Compare Tenstars VS UseResponse and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Tenstars logo Tenstars

Helps SaaS companies reduce their customer churn rate. Retain their more important customers, saving revenue and increasing their brand perception.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Tenstars Landing page
    Landing page //
    2021-11-12
  • UseResponse Landing page
    Landing page //
    2023-10-10

Tenstars

Categories
  • Customer Retention
  • Customer Success
  • Churn Optimization
  • Customer Feedback
Website tenstars.co
Pricing URL-
Edit details

UseResponse

Categories
  • Customer Feedback
  • Help Desk
  • Customer Support
  • Feedback
Website useresponse.com
Pricing URL Official UseResponse Pricing
Edit details

Tenstars videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Tenstars and UseResponse)

Tenstars

UseResponse

Customer Retention
100 100%
Customer Retention
0% 0
Customer Feedback
2 2%
Customer Feedback
98% 98
Customer Success
100 100%
Customer Success
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tenstars and UseResponse

Tenstars Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Tenstars and UseResponse, you can also consider the following products

Raaft - Reduce SaaS churn

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Cancelo.io - Cancelo helps you save more customers with customized cancelation flows

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProsperStack - Subscriber retention done right.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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