Technopurple VS Voiptime Cloud Call Center

Effy, is an award winning solution for field employees in Sales, Service, Logistics and any industry which has field workforce. Managers are able to monitor movement, assign tasks using planner or ad-hoc tasks based on proximity to location, get instant updates of any work done on the field. There are 2 components - a mobile app used by field staff, monitoring portal for the manager or supervisor.

The app provides the following features :

Attendance & Vital Stats - Accurate recording of all activities from Checkin to Checkout

Task Planner & Visit Alerts - Auto assing task to the closest to client location. Planner with daily , monthly or ad-hoc tasks pushed on the employee app

Places & Geographical Reach - All your clients and customers on Map, Just a click and pull out the transaction history and details

Mobile Reporting & Form Builder - Managers stay updated about the work done on field as tasks are instantly updated on the portal along with time duration and geo tag proof.

Order Booking & Analytics - Online DSRs , client location visits authenticated, MIS reports to get insights about product sales and reach.

Day Closure & Reports - Over 25 different reports, Schedule sales, visits, service reports to managers and supervisors

Leave Application & Approval - View leaves applied by field employees - Approve, Reject , Create holiday calendar and define leave profiles