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Teamwork Desk VS Zendesk Support

Compare Teamwork Desk VS Zendesk Support and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Teamwork Desk logo Teamwork Desk

Helpdesk Software Your Team Can Rely On

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Teamwork Desk Landing page
    Landing page //
    2023-05-11
Not present

Teamwork Desk videos

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Teamwork Desk - Working With Tickets

More videos:

  • Review - Teamwork Desk Overview

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Teamwork Desk and Zendesk Support)

Teamwork Desk

Zendesk Support

Help Desk
50 50%
Help Desk
50% 50
Customer Support
46 46%
Customer Support
54% 54
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Customer Service
20 20%
Customer Service
80% 80

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Teamwork Desk and Zendesk Support

Teamwork Desk Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing Teamwork Desk and Zendesk Support, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho Desk - Industry's first context-aware Helpdesk Software

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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