Software Alternatives & Reviews

Talkroute VS Five9

Compare Talkroute VS Five9 and see what are their differences

Talkroute logo Talkroute

Talkroute offers virtual phone system for growing businesses.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Talkroute Landing page
    Landing page //
    2023-06-15
  • Five9 Landing page
    Landing page //
    2023-05-12

Talkroute

Categories
  • Communication
  • VoIP
  • Phone System
  • Enterprise Communication
Website talkroute.com
Pricing URL Official Talkroute Pricing

Five9

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • VoIP
Website five9.com
Pricing URL Official Five9 Pricing

Talkroute videos

Talkroute: The Best Phone System for Small Business

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Talkroute and Five9)
Communication
13 13%
87% 87
VoIP
100 100%
0% 0
Enterprise Communication
Phone System
100 100%
0% 0

User comments

Share your experience with using Talkroute and Five9. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Talkroute and Five9

Talkroute Reviews

11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Talkroute turns ANY Phone into a Virtual Phone System! Talkroute is a virtual PBX phone system dedicated to giving entrepreneurs and small business owners the tools they need to run their business efficiently, professionally and cost-effectively. 100% cloud-based with a wide range of highly customizable features, Talkroute makes it easier than ever for entrepreneurs and...
Top successful VoIP business phone system providers in the market
Talkroute is one of the best business phone system available for American and Canadian businesses. It provides the most user-friendly and intuitive system that is capable to manage business calls from the computer and mobile apps. Talkroute uses state of the art technology to route calls. It is the most popular enterprise phone system due to the quality of calls it provides.
Source: talkroute.com

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Five9 might be a bit more popular than Talkroute. We know about 1 link to it since March 2021 and only 1 link to Talkroute. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Talkroute mentions (1)

  • For anyone trying to start/run several business at once like me, use Talkroute for your phone needs.
    $20/mo isn’t really a deal. Here’s a non-affiliate link for anyone looking to learn more: https://talkroute.com/. Source: about 2 years ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Talkroute and Five9, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CallHippo - Easy to use Phone System with World-Class Support

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.