Tactful.ai
Autochat.io
ConversioBot
Intercom
Freshdesk
Chatfuel
Reamaze
ChatBot
Drift
Intercom
Zendesk
Freshdesk
tawk.to
Crisp Chat
LiveChat
Landbot
Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.
Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities
Tactful.ai| Categories |
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|---|---|
| Website | tactful.ai |
| Pricing URL | Official Tactful.ai Pricing |
| Details $ | - |
| Release Date | 2016-07-01 |
Drift| Categories |
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| Website | drift.com |
| Pricing URL | Official Drift Pricing |
| Details $ | |
| Release Date | - |
As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.
Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.
Based on our record, Drift seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 3 years ago
Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
ConversioBot - Transform your Websites Into Automated Leads & Sales Bots
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
