Software Alternatives & Reviews

Tactful.ai VS BotStar

Compare Tactful.ai VS BotStar and see what are their differences

Tactful.ai logo Tactful.ai

Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology.

BotStar logo BotStar

BotStar | Engage Customers Online with Live Chat & Chatbots
  • Tactful.ai Landing page
    Landing page //
    2023-07-03

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

  • BotStar Landing page
    Landing page //
    2022-11-29

BotStar is a messaging platform which allows businesses to engage customers online with Live chat and Chatbots. The company was founded in 2016 with headquarter in Singapore, offices in Melbourne, London and Danang.

Tactful.ai

Categories
  • Customer Experience
  • Customer Engagement
  • Customer Support
  • Chatbots
  • AI
Website tactful.ai
Pricing URL Official Tactful.ai Pricing
Details $-
Platforms
-
Release Date2016-07-01

BotStar

Categories
  • Chatbot Platforms & Tools
  • Code-Free Chatbot Builders
  • Live Chat
  • Visual Editor
  • Chatbots
  • Lead Generation
  • AI Platform
  • Chat
  • Chatbot
Website botstar.com
Pricing URL Official BotStar Pricing
Details $freemium $15.0 / Monthly (500 Monthly Sessions)
Platforms
Web Facebook Messenger Google Chrome Browser Firefox Safari
Release Date2017-07-07

Tactful.ai videos

Tactful Unified Cognitive Customer Experience Platform

BotStar videos

BotStar Chatbot Platform

Category Popularity

0-100% (relative to Tactful.ai and BotStar)
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
Customer Engagement
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tactful.ai and BotStar

Tactful.ai Reviews

  1. Tactful UCX is a good professional and intuitive platform that makes online customer service experience seamless & easier

    As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.

    Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.

    ๐Ÿ‘ Pros:    Affordable|Automation|Omni-channel|Live chat
    ๐Ÿ‘Ž Cons:    Notifications

BotStar Reviews

  1. Good tool to improve personal skills and apply in university project !

    I am currently in college and have been using Botstar for over 1 year. For me, learning how to use this platform is quite easy and combined with the promotion, the price is reasonable for students. Thanks to BotStar, I was able to apply chatbot to some SMBs and clubs on campus, thereby developing my relationships and skills.

    ๐Ÿ Competitors: Chatfuel, Botbanhang
    ๐Ÿ‘ Pros:    The price of the pro version is good|Dashboards make it easy for me to review, edit, or update.
    ๐Ÿ‘Ž Cons:    It would be great if there were more tutorials and examples of complex, advanced flow chatbots to learn from.
  2. Love it ! Now I have more time, better mood to improve to product & service quality.

    Pretty good for my business budget. The application of chatbot has helped me reduce a burden when I no longer have to do the same things over and over again.

    ๐Ÿ Competitors: ManyChat, Botsify
    ๐Ÿ‘ Pros:    Having average knowledge about coding and intergrations would help you come up with many potential things.|Can create basic calculations from which to calculate money, total bill.
    ๐Ÿ‘Ž Cons:    Need more example of advance tool like api or coding stuff.
  3. That is a wonderful chatbot .

    It can work as a seller with a smooth conversation with predefined data and collected information.

    ๐Ÿ Competitors: ManyChat
    ๐Ÿ‘ Pros:    "being able to set up all necessary data in conversation to customers with a smooth flow. handle effectively by striving quickly data from cms support with a range of useful and urgent-needed function like scheduling appointments, displaying web in the chat box"
    ๐Ÿ‘Ž Cons:    Unless you have an intensive knowledge of coding, you will not be able to spoil all further applicable features of that chatbot

Top 20 Replika Alternatives for AI Chatbots
Botstar Studio supports integration with different messaging platforms like Facebook Messenger, Slack, and Telegram as well as support for different programming languages. The platform also provides tools for monitoring and analytics to assist users in tracking and analyzing the performance of their chatbot. All in all, Botstar Studio is a extensive chatbot development...

Social recommendations and mentions

Based on our record, BotStar seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tactful.ai mentions (0)

We have not tracked any mentions of Tactful.ai yet. Tracking of Tactful.ai recommendations started around Mar 2021.

BotStar mentions (1)

  • Live chat options for a landing page
    Take a look at BotStar. Can be set up with a full-page interface. You can use it for basic live chat, or you can create very feature-rich automation flows that integrate directly with your other systems. Source: about 3 years ago

What are some alternatives?

When comparing Tactful.ai and BotStar, you can also consider the following products

Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

ConversioBot - Transform your Websites Into Automated Leads & Sales Bots

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.