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Systrack VS SolarWinds Service Desk

Compare Systrack VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Systrack logo Systrack

Digital experience monitoring solution for IT

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Systrack Landing page
    Landing page //
    2023-08-24

SysTrack is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, RAM, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and so much more.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Systrack videos

+ Add

What is SysTrack?

More videos:

  • Demo - SysTrack Integration for Windows Virtual Desktop | Demo
  • Review - Application Performance Management in SysTrack

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Systrack and SolarWinds Service Desk)

Systrack

SolarWinds Service Desk

Monitoring Tools
27 27%
Monitoring Tools
73% 73
Help Desk
0 0%
Help Desk
100% 100
Performance Monitoring
100 100%
Performance Monitoring
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Systrack and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Systrack and SolarWinds Service Desk

Systrack Reviews

We have no reviews of Systrack yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Systrack and SolarWinds Service Desk, you can also consider the following products

Nexthink - Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ControlUp - ControlUp is a computer management & monitoring platform for managing Windows servers, workstations and user sessions.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

uberAgent - uberAgent easily answers questions like the following: Why are my logons taking so long? Which backend server slows down our sessions? Which apps are being run by our users? What causes web app page load delays?

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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