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Synology DiskStation Manager VS GoDesk

Compare Synology DiskStation Manager VS GoDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Synology DiskStation Manager logo Synology DiskStation Manager

DiskStation Manager is a data storage platform that comes with a completely private collaboration suite.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Synology DiskStation Manager Landing page
    Landing page //
    2022-07-17
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Synology DiskStation Manager

Categories
  • Cloud Storage
  • Cloud Computing
  • Storage
  • Object Storage
Website synology.com
Pricing URL-
Details $-
Platforms
-
Release Date-
Edit details

GoDesk

Categories
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
  • Help Desk
  • Knowledge Base
Website getgodesk.com
Pricing URL Official GoDesk Pricing
Details $paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date2020-07-01
Edit details

Synology DiskStation Manager features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to Synology DiskStation Manager and GoDesk)

Synology DiskStation Manager

GoDesk

Cloud Storage
100 100%
Cloud Storage
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Computing
100 100%
Cloud Computing
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing Synology DiskStation Manager and GoDesk, you can also consider the following products

NetApp - NetApp offers storage and data management solutions that enable customers to accelerate business innovations and achieve cost efficiencies.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

VMware vSAN - VMware vSAN is radically simple, enterprise-class software-defined storage powering VMware hyper-converged infrastructure. 

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

CTERA - CTERA is the global leader in edge-to-cloud file services.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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