Software Alternatives & Reviews

SwiftERM VS GoDesk

Compare SwiftERM VS GoDesk and see what are their differences

SwiftERM logo SwiftERM

AI hyper-personalisation software for ecommerce email marketing

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • SwiftERM Hyper-personalisation for ecommerce email marketing
    Hyper-personalisation for ecommerce email marketing //
    2024-03-29

SwiftERM is an AI solution, installed as a plugin, for ecommerce email marketing. It individualises unique product selections, for each consumer. It is wholly autonomous software (no human involvement whatsoever) increases the ROI of your email marketing by as much as 20-fold, verified by McKinsey, Forbes, Bain, Statista and Forrester.

SwiftERM is a Microsoft Partner Company.

  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

SwiftERM features and specs

  • Autonomous: Zero human involvement
  • AI / DL Engine: Highest ROI in Ecommerce marketing
  • Free 30-day Trial: Available as a subscription service
  • Microsoft Partner: Highly Acclaimed
  • Bespoke Development: Not available as White Label

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

SwiftERM videos

Swift ERM recommendation by Roy from Interactivated

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to SwiftERM and GoDesk)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing Automation
100 100%
0% 0
Education
0 0%
100% 100

Questions and Answers

As answered by people managing SwiftERM and GoDesk.

What makes your product unique?

SwiftERM's answer

SwiftERM is a special AI hyper-personalisation plugin for ecommerce email marketing, with 100% autonomous operation - zero human involvement.

Why should a person choose your product over its competitors?

SwiftERM's answer

Our peers, while capable in their sphere often don't do the same thing that SwiftERM does. This is not a triggered or segmenting solution, but rather a deep learning algorithm using live KPI data for each individual consumer.

How would you describe your primary audience?

SwiftERM's answer

We serve ecommerce retailers that offer products which enjoy a high repeat purchase level. idea clients are Grocery, Cosmetics, Wine, Pet Foods, Health Foods, Fashion & Apparel, Chandlery, saddlery, Cycling, Travel and many more.

What's the story behind your product?

SwiftERM's answer

The funders spent over 30 years working for HM Government helping companies. Therefore SwiftERM is devised from vast experience of ecommerce, as a solution for retailers, knowing the market rather than merely a developers imagination.

User comments

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What are some alternatives?

When comparing SwiftERM and GoDesk, you can also consider the following products

Listrak - Listrak provides a single, integrated digital marketing platform that allows omnichannel retailers to reach their audience through email marketing and mobile.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Bronto - Marketing automation for eCommerce

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Bluecore - Bluecore enables eCommerce marketers to create & distribute personalized triggered emails with speed and precision.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.