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Survaider VS OptCulture

Compare Survaider VS OptCulture and see what are their differences

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Survaider logo Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.

OptCulture logo OptCulture

OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.
  • Survaider Landing page
    Landing page //
    2018-09-30

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

  • OptCulture Landing page
    Landing page //
    2023-09-20

Survaider videos

+ Add

Walmart CX Journey with Survaider

More videos:

  • Review - Survaider - Customer Experience Management solution for businesses.
  • Review - FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

OptCulture videos

+ Add

OptCulture Overview

More videos:

  • Review - OptCulture Marketing for Retail Pro: Capture. Reward. Engage.
  • Review - OptCulture Training - Dormant Customer Segment

Category Popularity

0-100% (relative to Survaider and OptCulture)

Survaider

OptCulture

Business & Commerce
64 64%
Business & Commerce
36% 36
Customer Feedback
100 100%
Customer Feedback
0% 0
Office & Productivity
53 53%
Office & Productivity
47% 47
Customer Service
100 100%
Customer Service
0% 0

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What are some alternatives?

When comparing Survaider and OptCulture, you can also consider the following products

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Walmoo - Walmoo is a simple to use service providing customer loyalty solutions for your business, either you are working in a small or large business.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

MCi Apps CRM - MCi Apps CRM is an intelligent customer relationship management platform that allows you to convert your leads into customers.

GoFrugal Apparel & Footwear Software - GoFrugal Apparel & Footwear is comprehensive control management software on your multi-location software and facilitates your customers with centralized Loyalty.

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