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Support Hero VS Intro.js

Compare Support Hero VS Intro.js and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Support Hero logo Support Hero

Educate your customers through self-help support

Intro.js logo Intro.js

Simple Javascript framework for adding screen tips
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • Intro.js Landing page
    Landing page //
    2022-03-29

Support Hero videos

No Support Hero videos yet. You could help us improve this page by suggesting one.

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Intro.js videos

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Intro.js: Onboard New Users with a Quick Wizard

More videos:

  • Review - Add a Step-by-Step guide to your Website with intro.js

Category Popularity

0-100% (relative to Support Hero and Intro.js)

Support Hero

Intro.js

Customer Support
100 100%
Customer Support
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Help Desk
100 100%
Help Desk
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Support Hero and Intro.js

Support Hero Reviews

We have no reviews of Support Hero yet.
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Intro.js Reviews

15 best user onboarding software you need to try in 2023
The free version offers tooltips and screen portion highlights, which might suffice if your app is relatively straightforward. However, Intro.js is designed to be cut and pasted into your app’s code to create onboarding functions it wouldn’t otherwise have. Therefore, you’ll still need to have built a basic onboarding workflow ready.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
The onboarding elements are very limited, so any user onboarding designed with Intro.js will not be likely to satisfy every need of a user.
Source: userguiding.com

Social recommendations and mentions

Based on our record, Intro.js seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

Intro.js mentions (14)

  • Guided Tours Solution for Your Web Application
    Intro.js like the others offers a rich set of features such as customizable steps and tooltips, keyboard navigation, theming, progress indicators and more. Like others, this library also has extensive documentation. Intro.js has open source licence under AGPL v3 and a commercial licence with different price plans. - Source: dev.to / about 2 months ago
  • Need Help With Website Guide
    Intro.js might be what you’re looking for. Source: 10 months ago
  • Button pop up with Java and CSS
    Everything in the browser works with just CSS, JavaScript and HTML. There are JavaScript libraries for things like you are describing, if you are able to customize your site with JS - you should be able to use some of them. For example this one: https://introjs.com/. Source: about 1 year ago
  • How come 1 cookie expires and the other one is not?
    For context, I'm using introjs to make a small tour in my website in 2 different pages. I'm making a cookie wheather a user has visited the page so I can only show the tour only once. My issue is that one cookie sets up with an expiration of 400 days as its supposed to be and the other one stays Session only but both are made from the exact same function with the exacth same parameters. Source: over 1 year ago
  • How to create an interactive webapp guide?
    You can use something like https://introjs.com. Source: almost 2 years ago
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What are some alternatives?

When comparing Support Hero and Intro.js, you can also consider the following products

SkipFlag - AI knowledge base that builds itself from your communication

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

ShepherdJS - Guide your users through a tour of your app.

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