Software Alternatives & Reviews

Sunbird dcTrack VS GoDesk

Compare Sunbird dcTrack VS GoDesk and see what are their differences

Sunbird dcTrack logo Sunbird dcTrack

Sunbird is among the most reputed DCIM companies offering data center infrastructure management software, cable management system, infrastructure design and optimization services. Free Consultation 1.800.724.8090.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Sunbird dcTrack Landing page
    Landing page //
    2023-09-19
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

Sunbird dcTrack features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Sunbird dcTrack videos

Data Center Connectivity Management with Sunbird dcTrack DCIM Operations

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Sunbird dcTrack and GoDesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Log Management
100 100%
0% 0
Education
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Sunbird dcTrack and GoDesk, you can also consider the following products

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Opendcim - a free, web based Data Center Infrastructure Management application.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.