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Stonebranch VS GoDesk

Compare Stonebranch VS GoDesk and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Stonebranch logo Stonebranch

Stonebranch builds IT orchestration and automation solutions that transform business IT environments from simple IT task automation into sophisticated, real-time business service automation.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Stonebranch Landing Page
    Landing Page //
    2024-01-22
  • Stonebranch Drag-and-Drop Workflow
    Drag-and-Drop Workflow //
    2024-01-22
  • Stonebranch Integrated Dashboard
    Integrated Dashboard //
    2024-01-22

No matter the degree of automation, the Stonebranch platform is simple, modern, and secure. Using the Stonebranch Universal Automation Center, enterprises can seamlessly orchestrate workloads and data across technology ecosystems and silos. Headquartered in Atlanta, Georgia, with points of contact and support across the globe Stonebranch serves some of the world's largest financial, manufacturing, healthcare, travel, transportation, energy, and technology institutions. Learn more: www.stonebranch.com

  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Stonebranch features and specs

  • Workload Automation: Job scheduling and Workload Automation capabilities that support on-prem, cloud and containerized microservices in a hybrid IT enviornment.
  • Data Pipeline Orchestration: Simplify the management of your data pipeline with a centralized orchestration solution built to keep data moving—so that insights are delivered to the business without error.
  • Cloud Automation: Centralize the management of automated workloads across private cloud, public cloud, and multi-cloud environment.
  • Managed File Transfer: Move data between any type of cloud, on-prem or containerized system.
  • DevOps and DataOps Enabled: Support dev, test, prod processes within the platorm, or by connecting to third party repositories like GitHub.
  • SaaS: Deployment options include both SaaS and on-premises.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Stonebranch videos

+ Add

Stonebranch's Service Orchestration and Automation Platform (SOAP)

More videos:

  • Review - About the Stonebranch Universal Automation Center Platform

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Stonebranch and GoDesk)

Stonebranch

GoDesk

IT Automation
100 100%
IT Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Workflow Automation
100 100%
Workflow Automation
0% 0
Education
0 0%
Education
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Stonebranch and GoDesk

Stonebranch Reviews

Top 10 Control-M Alternatives in ’23
However, choosing a workload automation solution that fits your business goals and objectives in a complex market landscape can be challenging. For instance, Control-M is one of the WLA market leaders along with ActiveBatch, Redwood RunMyJobs, Stonebranch Universal Automation Center (UAC) and JAMS WLA according to AIMultiple’s analysis based on 7 different data sources.
Source: research.aimultiple.com
9 Control-M Alternatives & Competitors In 2023
Stonebranch helps organizations of any size scale and complexity scale up or down as needed. In addition to providing scalable IT automation, Stonebranch simplifies complex IT environments with its platform-agnostic, cloud-based architecture. Customers can benefit from a smoother transition to the cloud without sacrificing security, flexibility, or data security. Regardless...
Source: www.softwaretestingmaterial.com
The Top 5 BMC Control-M API Alternatives
With Stonebranch, organizations can centrally manage and automate complex business processes across on-premises, cloud, and hybrid environments. UAC is designed to simplify IT automation and make it more accessible to business users while still providing advanced features for IT operations teams.
Source: www.redwood.com

GoDesk Reviews

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What are some alternatives?

When comparing Stonebranch and GoDesk, you can also consider the following products

ActiveBatch - Orchestrate the entire tech stack with ActiveBatch Workload Automation & Job Scheduling. Build and manage workflows from one place.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Control-M - Control‑M simplifies and automates diverse batch application workloads while reducing failure rates, improving SLAs, and accelerating application deployment.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

GoAnywhere MFT - GoAnywhere is a managed file transfer (MFT) solution that secures and automates the exchange of data. GoAnywhere's interface and workflow features eliminate the need for custom programs, scripts, single-function tools or other manual methods.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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