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Squaretalk VS NICE inContact

Compare Squaretalk VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Squaretalk logo Squaretalk

Trusted turnkey contact center for all

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
Not present

Powerful and versatile communications platform with automations and integrations made simple. So simple, you’ll have time for the other parts of your business.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Squaretalk videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Squaretalk and NICE inContact)

Squaretalk

NICE inContact

Call Center Software
13 13%
Call Center Software
87% 87
Communication
0 0%
Communication
100% 100
Enterprise Communication
6 6%
Enterprise Communication
94% 94
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Squaretalk and NICE inContact

Squaretalk Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Squaretalk and NICE inContact, you can also consider the following products

CloudTalk - Work locally, grow globally

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Twilio - Brings voice and messaging to your web and mobile applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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