Software Alternatives & Reviews

Solvvy VS Netomi

Compare Solvvy VS Netomi and see what are their differences

Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science

Netomi logo Netomi

Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.
  • Solvvy Landing page
    Landing page //
    2023-02-04
  • Netomi Landing page
    Landing page //
    2023-06-21

Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.

Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.

We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.

Solvvy

Categories
  • Customer Support
  • Customer Service
  • Live Chat
  • AI
Website solvvy.com
Pricing URL Official Solvvy Pricing
Platforms
-
Release Date-

Netomi

Categories
  • Customer Support
  • Customer Service
  • AI
  • Customer Interaction
  • Chatbots
  • Support Automation
  • AI Platform
Website netomi.com
Pricing URL-
Platforms
Shopify Magento Demandware
Release Date2019-07-01

Solvvy videos

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Netomi videos

Saving Customers & Agents Time with AI: Puneet Mehta at Netomi

Category Popularity

0-100% (relative to Solvvy and Netomi)
Customer Support
52 52%
48% 48
Customer Service
100 100%
0% 0
Tool
44 44%
56% 56
Help Desk
100 100%
0% 0

User comments

Share your experience with using Solvvy and Netomi. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

Netomi mentions (0)

We have not tracked any mentions of Netomi yet. Tracking of Netomi recommendations started around Mar 2021.

What are some alternatives?

When comparing Solvvy and Netomi, you can also consider the following products

Zoho Desk - Industry's first context-aware Helpdesk Software

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.