Software Alternatives & Reviews

Solvvy VS HelpSmith

Compare Solvvy VS HelpSmith and see what are their differences

Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science

HelpSmith logo HelpSmith

HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.
  • Solvvy Landing page
    Landing page //
    2023-02-04
  • HelpSmith Landing page
    Landing page //
    2023-07-03

Solvvy videos

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

HelpSmith videos

No HelpSmith videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Solvvy and HelpSmith)
Customer Support
100 100%
0% 0
Document Management
0 0%
100% 100
Customer Service
100 100%
0% 0
Document Management System

User comments

Share your experience with using Solvvy and HelpSmith. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Solvvy and HelpSmith

Solvvy Reviews

We have no reviews of Solvvy yet.
Be the first one to post

HelpSmith Reviews

Best 25 Software Documentation Tools 2023
HelpSmith is a desktop-based documentation authoring tool that allows users to create various types of documentation, including help files, manuals, and knowledge bases.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

HelpSmith mentions (0)

We have not tracked any mentions of HelpSmith yet. Tracking of HelpSmith recommendations started around Mar 2021.

What are some alternatives?

When comparing Solvvy and HelpSmith, you can also consider the following products

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Dr.Explain - Dr.Explain software is a help file authoring tool.

Zoho Desk - Industry's first context-aware Helpdesk Software

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

MadCap Flare - Documentation for Any Audience, Language or Format