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SolarWinds Service Desk VS Ivanti Service Manager

Compare SolarWinds Service Desk VS Ivanti Service Manager and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Ivanti Service Manager logo Ivanti Service Manager

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • Ivanti Service Manager Landing page
    Landing page //
    2023-06-25

SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Ivanti Service Manager videos

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Ivanti Service Manager: Self Service III - Knowledgebase

Category Popularity

0-100% (relative to SolarWinds Service Desk and Ivanti Service Manager)

SolarWinds Service Desk

Ivanti Service Manager

Help Desk
77 77%
Help Desk
23% 23
Service Desk
73 73%
Service Desk
27% 27
Project Management
79 79%
Project Management
21% 21
Monitoring Tools
100 100%
Monitoring Tools
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and Ivanti Service Manager

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Ivanti Service Manager Reviews

We have no reviews of Ivanti Service Manager yet.
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What are some alternatives?

When comparing SolarWinds Service Desk and Ivanti Service Manager, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ShoreTel - Cloud phone system & contact center software & services

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

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