Software Alternatives & Reviews

Snap CI VS Jira Service Desk

Compare Snap CI VS Jira Service Desk and see what are their differences

Snap CI logo Snap CI

Build, test, and deploy software faster with Snap's continuous integration and deployment tool

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Snap CI Landing page
    Landing page //
    2018-10-07
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Snap CI

Categories
  • Continuous Integration
  • DevOps Tools
  • Continuous Deployment
  • Mobile Continuous Integration
Website snap-ci.com

Jira Service Desk

Categories
  • DevOps Tools
  • Service Desk
  • Help Desk
  • Customer Support
Website atlassian.com

Snap CI videos

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Snap CI and Jira Service Desk)
Continuous Integration
100 100%
0% 0
Help Desk
0 0%
100% 100
DevOps Tools
100 100%
0% 0
Project Management
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Snap CI and Jira Service Desk

Snap CI Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Snap CI and Jira Service Desk, you can also consider the following products

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!