Software Alternatives & Reviews
Register | Login

SmartSupport VS Gainsight

Compare SmartSupport VS Gainsight and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SmartSupport logo SmartSupport

SmartSupport is a cutting-edge knowledge base and community forum management platform.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • SmartSupport Landing page
    Landing page //
    2022-05-05
  • Gainsight Landing page
    Landing page //
    2023-05-13

SmartSupport

Categories
  • Customer Success
  • Maintenance Management
  • Customer Experience Management
  • Facility Management
Website safeharbor.com
Pricing URL-
Edit details

Gainsight

Categories
  • Customer Success
  • Help Desk
  • Customer Experience Management
  • Task Management
Website gainsight.com
Pricing URL Official Gainsight Pricing
Edit details

SmartSupport videos

No SmartSupport videos yet. You could help us improve this page by suggesting one.

+ Add video

Gainsight videos

+ Add

Gainsight Product Overview

Category Popularity

0-100% (relative to SmartSupport and Gainsight)

SmartSupport

Gainsight

Customer Success
9 9%
Customer Success
91% 91
Facility Management
100 100%
Facility Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Maintenance Management
100 100%
Maintenance Management
0% 0

User comments

Share your experience with using SmartSupport and Gainsight. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SmartSupport and Gainsight

SmartSupport Reviews

We have no reviews of SmartSupport yet.
Be the first one to post

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Social recommendations and mentions

Based on our record, SmartSupport seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SmartSupport mentions (1)

  • Yup it’s rigged
    Zooescape is a good place to learn or to get better by trying things out. I also play on safeharbor.com but there are too many quitters, babies, and annoying people playing there. My do-not-play list on Safe Harbor is a mile long. On Zooescape my do-not-play list is empty. Source: about 2 years ago

Gainsight mentions (0)

We have not tracked any mentions of Gainsight yet. Tracking of Gainsight recommendations started around Mar 2021.

What are some alternatives?

When comparing SmartSupport and Gainsight, you can also consider the following products

Email Spaces - Email Spaces by Moxie Software provides quick and personal email management solution.

Totango - Totango is a Customer Success Software Platform

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

urbest - Simplifying Property Management

Planhat - Customer success has changed. Meet the modern Customer Platform!

Loading...