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SmartSupport VS Churn360

Compare SmartSupport VS Churn360 and see what are their differences

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SmartSupport logo SmartSupport

SmartSupport is a cutting-edge knowledge base and community forum management platform.

Churn360 logo Churn360

Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.
  • SmartSupport Landing page
    Landing page //
    2022-05-05
  • Churn360 Landing page
    Landing page //
    2022-06-14

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

SmartSupport features and specs

No features have been listed yet.

Churn360 features and specs

  • 360 Customer View: Yes
  • Health score: Yes
  • Customer Onboarding: Yes
  • Customer Surveys: Yes
  • Customer Segments: Yes
  • Automate Plays: Yes

SmartSupport videos

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Churn360 videos

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Data Driven AI Customer Success Software | Churn360

Category Popularity

0-100% (relative to SmartSupport and Churn360)

SmartSupport

Churn360

Customer Success
29 29%
Customer Success
71% 71
Facility Management
100 100%
Facility Management
0% 0
Customer Experience Management
23 23%
Customer Experience Management
77% 77
Maintenance Management
100 100%
Maintenance Management
0% 0

User comments

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Social recommendations and mentions

Based on our record, SmartSupport seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SmartSupport mentions (1)

  • Yup it’s rigged
    Zooescape is a good place to learn or to get better by trying things out. I also play on safeharbor.com but there are too many quitters, babies, and annoying people playing there. My do-not-play list on Safe Harbor is a mile long. On Zooescape my do-not-play list is empty. Source: about 2 years ago

Churn360 mentions (0)

We have not tracked any mentions of Churn360 yet. Tracking of Churn360 recommendations started around Jun 2022.

What are some alternatives?

When comparing SmartSupport and Churn360, you can also consider the following products

Email Spaces - Email Spaces by Moxie Software provides quick and personal email management solution.

Gainsight - Customer Success for the New Enterprise

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

urbest - Simplifying Property Management

Totango - Totango is a Customer Success Software Platform

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