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Smaply VS UserReplay

Compare Smaply VS UserReplay and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

UserReplay logo UserReplay

Customer experience management software for improving conversion rates.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • UserReplay Landing page
    Landing page //
    2022-07-21

Smaply

Categories
  • Customer Journey
  • Marketing Platform
  • Personas
  • Customer Experience
Website smaply.com
Pricing URL Official Smaply Pricing
Details $freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com
Edit details

UserReplay

Categories
  • Conversion Optimization
  • A/B Testing
  • Warehouse Management System
  • Personalization
Website userreplay.com
Pricing URL Official UserReplay Pricing
Details $-
Platforms
-
Edit details

Smaply videos

+ Add

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

UserReplay videos

+ Add

UserReplay: Customer Experience Scores

More videos:

  • Review - UserReplay: Introducing Active Feedback

Category Popularity

0-100% (relative to Smaply and UserReplay)

Smaply

UserReplay

Customer Journey
100 100%
Customer Journey
0% 0
A/B Testing
0 0%
A/B Testing
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0
Conversion Optimization
0 0%
Conversion Optimization
100% 100

User comments

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What are some alternatives?

When comparing Smaply and UserReplay, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Intellimize - Convert more. Optimize and personalize for every website visitor.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

EasyEcom - EasyEcom is an omnichannel Inventory Management & Reconciliation solution for eCommerce businesses.

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

Webtrends Optimize - Webtrends Optimize - a powerful, enterprise-grade Testing and Personalisation platform. AB, MVT & Server-side Testing, Product Recommendations & much more.

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