Software Alternatives & Reviews

Smaply VS TheyDo

Compare Smaply VS TheyDo and see what are their differences

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

TheyDo logo TheyDo

Manage customer insights, personas, and journeys in one place. Designed for remote collaboration and CX alignment. Get it free.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • TheyDo Landing page
    Landing page //
    2023-10-19

Smaply

Categories
  • Customer Journey
  • Marketing Platform
  • Personas
  • Customer Experience
Website smaply.com
Pricing URL Official Smaply Pricing
Details $freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

TheyDo

Categories
  • User Experience
  • Surveys
  • UX
  • Customer Journey
Website theydo.com
Pricing URL Official TheyDo Pricing
Details $-
Platforms
-

Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

TheyDo videos

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Category Popularity

0-100% (relative to Smaply and TheyDo)
Customer Journey
71 71%
29% 29
Marketing Platform
83 83%
17% 17
User Experience
0 0%
100% 100
Personas
81 81%
19% 19

User comments

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What are some alternatives?

When comparing Smaply and TheyDo, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Journify Now - JOURNIFY - AI-powered collaborative customer journey mapping and analytics platform for every product team member, from idea to scale

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

UserPath.io - Customer journey mapping tool to build user experience maps online with our integrated set of online components, from user personas to scenarios, maps, and more.

Gotcha - User-centric analytics & triggers, driven by micro-surveys