Software Alternatives & Reviews

Smaply VS SuiteCX

Compare Smaply VS SuiteCX and see what are their differences

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

SuiteCX logo SuiteCX

Customer Experience Mapping Solutions
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • SuiteCX Landing page
    Landing page //
    2021-07-27

Smaply

Website
smaply.com
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

SuiteCX videos

Welcome to the team, SuiteCX

More videos:

  • Demo - SuiteCX Customer Journey Mapping Demo
  • Review - SuiteCX 101 Webinar

Category Popularity

0-100% (relative to Smaply and SuiteCX)
Customer Journey
100 100%
0% 0
Business & Commerce
0 0%
100% 100
Marketing Platform
100 100%
0% 0
Flowcharts
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Smaply and SuiteCX, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

EasySend - EasySend is an advanced-level customer relationship management platform that helps you to digitalize the customer journey of your business without the implementation of any coding language.

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

IBM Journey Designer - IBM Journey Designer is an advanced-level tool now provided by Acoustic that is used to improve the journey of the customers and provides you with the suggestion to minimize the bottleneck situations in a customer’s journey.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.