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Smaply VS Verint Experience Management

Compare Smaply VS Verint Experience Management and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Verint Experience Management logo Verint Experience Management

Turn customer insights into an action plan with ForeSee’s multichannel customer experience analytics for web, mobile, contact centers, and more. Learn more.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • Verint Experience Management Landing page
    Landing page //
    2023-10-13

Smaply

Website
smaply.com
Pricing URL
Official Smaply Pricing
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com
Edit details

Verint Experience Management

Website
foresee.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Smaply videos

+ Add

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Verint Experience Management videos

+ Add

foresee app | foresee app review | how to use foresee app

More videos:

  • Review - Ucanbe Foresee Palette Swatches
  • Review - Ucanbe Foresee Aliexpress | El mejor Dupe de Aliexpress?😵| Jessmakeupvlog 💕

Category Popularity

0-100% (relative to Smaply and Verint Experience Management)

Smaply

Verint Experience Management

Customer Journey
100 100%
Customer Journey
0% 0
Analytics
0 0%
Analytics
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smaply and Verint Experience Management

Smaply Reviews

We have no reviews of Smaply yet.
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Verint Experience Management Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Verint Experience Management is a CX Management software that allows you to track customer experience analytics over time in an automated way. The Verint Experience Cloud offers various VoC features including customer-initiated surveys, heat maps, text analytics, alerts and product reviews. This software is also great for benchmarking and competitor data.
Source: mopinion.com

What are some alternatives?

When comparing Smaply and Verint Experience Management, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

Opinionlab - When waiting in a long line, standing in a dirty dressing room, or dealing with a rude waitress...

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