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Simplify360 VS Social Mention

Compare Simplify360 VS Social Mention and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Social Mention logo Social Mention

Social Mention is a social media search engine that searches user-generated content such as blogs, comments, bookmarks, events, news, videos, and microblogging services.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Social Mention Landing page
    Landing page //
    2023-10-07

Simplify360

Categories
  • Customer Service
  • Social Listening
  • Review Management
  • Live Chat
  • Workflow Automation
  • Chatbots
  • Social Media Management
  • AI
Website simplify360.com
Details $ Free Trial
Platforms
Browser
Edit details

Social Mention

Categories
  • Social Media Tools
  • Social Media Marketing
  • Twitter Tools
  • Reputation Management
Website socialmention.com
Details $-
Platforms
-
Edit details

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Social Mention videos

+ Add

Are You Getting Social Mentions? How to Find Out When Someone is Talking About You on Social Media

Category Popularity

0-100% (relative to Simplify360 and Social Mention)

Simplify360

Social Mention

Tool
100 100%
Tool
0% 0
Social Media Marketing
0 0%
Social Media Marketing
100% 100
Customer Service
100 100%
Customer Service
0% 0
Social Media Tools
0 0%
Social Media Tools
100% 100

User comments

Share your experience with using Simplify360 and Social Mention. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Social Mention seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Simplify360 mentions (0)

We have not tracked any mentions of Simplify360 yet. Tracking of Simplify360 recommendations started around Mar 2021.

Social Mention mentions (1)

  • My [24M] girlfriend [24F] and my brother [26M] got into a fistfight over a political argument and now my family is demanding I break up with her
    Second, I don't want to seem like a nag, but I really think you should try to warn her. I'm worried a bit. You can use sites like socialmention.com to track either of them down. Good luck w that. Source: over 1 year ago

What are some alternatives?

When comparing Simplify360 and Social Mention, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Radian 6 - Radian6 gives you a complete platform to listen, measure and engage with your customers across the entire social web.

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