SIGNL4
OpsGenie
PagerDuty
Squadcast
iLert
OpenDuty
Zenduty
AlertOps
ngDesk
Squadcast
Zendesk
OpsGenie
PagerDuty
PagerTree
Callbell
VictorOps
SIGNL4 enables operations and business teams to respond up to 10x faster and more effectively to critical alerts, major incidents and urgent service requests.
Upon critical events it notifies team members through persistent mobile push, text and voice calls with acknowledgement, tracking and escalation. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests.
Through convenient interfaces like email and webhooks, SIGNL4 adds mobile alerting and incident response capabilities to your systems, processes and services in no time.
SIGNL4 provides:
SIGNL4 integrates with hundreds of ITOM, ITSM, IoT and industrial tools.
SIGNL4 ngDeskNo features have been listed yet.
With this system we have very good mobile alerting with manager escalation, time scheduling and auto calling when analyst don't confirm alert.
I have been looking for an app like this for over 2 years! Finally, an emergency alert app that gives persistent notifications, and can work with iOS to even alert you when you have Do Not Disturb enabled. Since this app allows a variety of choices for the persistent alert, including a phone call from a consistent phone number, I can set the SIGNL4 phone number as a favorite in my contacts, and then my alert comes through even if I set the phone to DND (and allow favorites in the DND settings). This allows me to sleep without interruption unless there is a true emergency! This app does so much more also, scheduling team members, making sure someone is always on duty, and even making provision for unanswered alerts to be escalated to a manager after a set time frame. We use it at our Church for an emergency. What I really love is that a parishioner calls in to our church phone system and leaves a voicemail in our emergency voicemail box, then my phone emails the voicemail to SIGNL4 app and after the alert, there is the voicemail accessible by a PLAY button within the app! Thank you SIGNL4, you have thought of everything!
The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
Based on our record, SIGNL4 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For the alerting part you might want to check out the app-based alerting service SIGNL4 which integrates with the mentioned tools:. Source: about 3 years ago
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
PagerDuty - Cloud based monitoring service
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
iLert - iLert is an incident and on-call management platform for DevOps teams.
OpenDuty - An open source alerting and incident escalation tool.
