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Shopify Ping VS Freshchat

Compare Shopify Ping VS Freshchat and see what are their differences

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Shopify Ping logo Shopify Ping

Chat with customers & get help with marketing in one app

Freshchat logo Freshchat

Reimagine how you connect with prospects and customers
  • Shopify Ping Landing page
    Landing page //
    2023-01-29
  • Freshchat Landing page
    Landing page //
    2023-09-27

Shopify Ping videos

+ Add

Talking With Customers Using Shopify Ping || Shopify Help Center

Freshchat videos

+ Add

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Category Popularity

0-100% (relative to Shopify Ping and Freshchat)

Shopify Ping

Freshchat

CRM
69 69%
CRM
31% 31
Productivity
0 0%
Productivity
100% 100
Customer Support
100 100%
Customer Support
0% 0
Help Desk
100 100%
Help Desk
0% 0

User comments

Share your experience with using Shopify Ping and Freshchat. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Freshchat seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Shopify Ping mentions (0)

We have not tracked any mentions of Shopify Ping yet. Tracking of Shopify Ping recommendations started around Mar 2021.

Freshchat mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / almost 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / almost 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

What are some alternatives?

When comparing Shopify Ping and Freshchat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Figma Product Planner - Easiest way to plan, visualize, & share your product planing

Live Chat by Sumo.com - Instantly communicate with customers, prospects & visitors

Chaport Live Chat - Chaport is a beautiful, simple live chat for websites designed as a modern messenger.✨

Figma Organization - Shared Fonts, unlimited teams, enhanced security, and more.

Drift - A messaging app that helps you grow your business.

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