Software Alternatives & Reviews

Shopify App Store VS Intercom

Compare Shopify App Store VS Intercom and see what are their differences

Shopify App Store logo Shopify App Store

The most powerful ecommerce app store

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Shopify App Store Landing page
    Landing page //
    2023-09-24
  • Intercom Landing page
    Landing page //
    2023-07-05

Shopify App Store videos

Publishing your App to the Shopify App Store

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Shopify App Store and Intercom)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Shopify App Store and Intercom

Shopify App Store Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Shopify App Store should be more popular than Intercom. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Shopify App Store mentions (25)

  • 🧠 Your first SaaS - A Marketplace App
    Shopify App Store The needs of a Shopify merchant touch so many different industries such as inventory and logistics management that there are so many unique problems to solve. Also, your first $1M dollars in revenue is free from commission! - Source: dev.to / 8 months ago
  • This third-party Reddit app may survive — but only with a paid subscription
    I don't follow you, there are plenty of app stores that aren't google or apple, e.g. Shopify that has apps that routinely charge $99 a month. Source: 10 months ago
  • Why Should You Hire a Shopify App Development Company
    Yes, we can assist you with the submission process to the Shopify app store, ensuring that your app meets all the necessary requirements and guidelines for a successful listing. Source: 11 months ago
  • Shopify and website sync
    First, check the Shopify App store for an existing app you could use. If there's no existing solution, Google around for an alternative. If still nothing, you may need something custom. Source: 12 months ago
  • What is your most important decision to help improve your store?
    Did you use the Shopify app or the iOS app? Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Shopify App Store and Intercom, you can also consider the following products

moltin - Inventory, cart, checkout, payments & more through a simple API

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom App Store - Integrate with Intercom and grow your business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Drift - A messaging app that helps you grow your business.