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Sharpen VS NICE inContact

Compare Sharpen VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Sharpen logo Sharpen

Rochester Sharpening is your number one choice for professional sharpening in the Rochester, NY area. Visit us online today to find the nearest drop-off location. Read more about Sharpen.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Sharpen Landing page
    Landing page //
    2023-03-31
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Sharpen videos

+ Add

Topaz Labs AI Sharpen Review - Does It Really Work?

More videos:

  • Review - Topaz Sharpen AI vs Topaz Photo AI Review- Really Shocking results.
  • Review - WOW!!! Sharpen AI is Getting BETTER & BETTER!

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Sharpen and NICE inContact)

Sharpen

NICE inContact

Customer Support
11 11%
Customer Support
89% 89
Communication
5 5%
Communication
95% 95
Enterprise Communication
6 6%
Enterprise Communication
94% 94
Productivity
100 100%
Productivity
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sharpen and NICE inContact

Sharpen Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Sharpen and NICE inContact, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

Genesys Engage - Contact Center Operations

CloudTalk - Work locally, grow globally

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