Software Alternatives & Reviews

ServiceNow VS Slack

Compare ServiceNow VS Slack and see what are their differences

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Slack logo Slack

A messaging app for teams who see through the Earth!
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Slack Landing page
    Landing page //
    2023-07-18

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Slack videos

Review: How & Why We Use Slack At Our Office

More videos:

  • Review - What is Slack?
  • Tutorial - Slack App Tutorial: How & Why We Use SLACK For Our Remote Team

Category Popularity

0-100% (relative to ServiceNow and Slack)
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100
Project Management
10 10%
90% 90
Service Desk
100 100%
0% 0

User comments

Share your experience with using ServiceNow and Slack. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Slack

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Slack Reviews

  1. Best app for getting in touch with my colleagues

    Slack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Bulk messaging
    👎 Cons:    Sometimes the download is slow
  2. Best tool for messaging to business.

    Slack helps business to get their teams in touch with each other. The interface is very user friendly and easy to use.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Easy to use|User friendly interface
    👎 Cons:    Costly
  3. great tool for teamwork

    i have been using slack for my work and it is truly amazing. provides great effeciency and helps to manage a large number of team and stay connected throughout. reccomended for businesses with big teams

    👍 Pros:    High quality|User-friendly|Good support
    👎 Cons:    Notifications|Notification and alert

20 Telegram Alternatives to Chat With in 2024
Slack works more like a forum than Teams does – falling somewhere in between a forum and a chat software. It lets you organize discussions into different channels, as well as by thread. You can invite others into a thread by @mentioning them, and it lets you add lots of different types of content. Slack works really well for 1:1 audio meetings, “huddles,” that give you the...
Why we switched to Mattermost
Now, obviously core messaging functionality is critical. Mattermost is great there, but so is Slack. In fact, Slack features like third-party integrations and threaded messaging were missed greatly (thank you, Mattermost, for recently adding threaded messaging). So the relative parity between the solutions from a ‘speeds and feeds’ perspective was table stakes, but we...
Source: netfoundry.io
Microsoft Teams Vs Clariti: Which one should you choose?
The main reason behind the sudden rise of Teams is it is being offered at no added cost to Office 365 users. This strategy paid for Teams as it was able to increase its market share and overtake its potential rival Slack in no time. Though Microsoft is not earning any revenue (they may actually be losing money in selling Teams), they are able to sustain due to their deep...
Source: clariti.app
15 Best Instant Messaging Apps for Business
Clariti is a relatively new instant messaging app that has been gaining in popularity among small businesses and the startup community especially in the technology and media markets. A key reason for its success has been its ability to address issues that other long-standing tools like Slack and Teams have perpetuated with their chat-focused communication paradigm. Clariti...
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Luckily, when it comes to choosing the right communication tool for your team, you have a variety of options. I’ve briefly covered the best apps your team might enjoy, but if you need more in-depth information on team chat tools like Slack, check out Chanty’s Slack alternatives review. It shares Chanty's experience and feedback from testing seven different team chat software...

Social recommendations and mentions

Based on our record, Slack seems to be a lot more popular than ServiceNow. While we know about 208 links to Slack, we've tracked only 2 mentions of ServiceNow. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Slack mentions (208)

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What are some alternatives?

When comparing ServiceNow and Slack, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.