Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually-appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
No ProProfs Knowledgebase videos yet. You could help us improve this page by suggesting one.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Dozuki - Dozuki is a web-based tool for creating and distributing step-by-step documentation.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
REWO - REWO is a knowledge documentation and distribution solution, which drastically improves capturing, visualizing and communicating knowledge.
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.