Software Alternatives & Reviews

Scorebuddy VS NICE inContact

Compare Scorebuddy VS NICE inContact and see what are their differences


SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Get the DMG Consulting report reprint on cloud contact centers.
Scorebuddy Landing Page
Scorebuddy Landing Page
NICE inContact Landing Page
NICE inContact Landing Page

Scorebuddy details

Categories
Communication Project Management Work Management
Website scorebuddyqa.com  

NICE inContact details

Categories
Help Desk Communication CRM
Website niceincontact.com  

Scorebuddy videos

Scorebuddy Explainer Video

More videos:

  • - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Scorebuddy and NICE inContact)
20
20%
80%
80
16
16%
84%
84
0
0%
100%
100
100
100%
0%
0

Reviews

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Scorebuddy Reviews

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NICE inContact Reviews

Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Scorebuddy and NICE inContact, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

User reviews

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