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SatisMeter VS Delighted

Compare SatisMeter VS Delighted and see what are their differences

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SatisMeter logo SatisMeter

Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • SatisMeter Landing page
    Landing page //
    2022-05-22

SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

SatisMeter

Categories
  • Customer Feedback
  • User Feedback
  • Surveys
  • Feedback
Website satismeter.com
Pricing URL Official SatisMeter Pricing
Details $paid Free Trial
Platforms
iOS Browser Android Shopify REST API Slack
Release Date-
Edit details

Delighted

Categories
  • Customer Feedback
  • Surveys
  • User Feedback
  • Customer Experience Management
  • Customer Experience
  • Employee Feedback
  • Net Promoter
  • Product Market Fit
  • Customer Support
Website delighted.com
Pricing URL Official Delighted Pricing
Details $freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date2013-02-13
Edit details

SatisMeter features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

SatisMeter videos

+ Add

SatisMeter explainer

More videos:

  • Review - SatisMeter Intercom integration

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to SatisMeter and Delighted)

SatisMeter

Delighted

Customer Feedback
33 33%
Customer Feedback
67% 67
Surveys
29 29%
Surveys
71% 71
User Feedback
34 34%
User Feedback
66% 66
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using SatisMeter and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SatisMeter and Delighted

SatisMeter Reviews

We have no reviews of SatisMeter yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SatisMeter mentions (0)

We have not tracked any mentions of SatisMeter yet. Tracking of SatisMeter recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing SatisMeter and Delighted, you can also consider the following products

FeedBear - The smartest way to manage feedback from your customers

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Upvoty - User feedback in 1 simple overview 🔥

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Survicate - Collect feedback on your website and find out more about your visitors.

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