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SolarWinds Service Desk VS Zenworks

Compare SolarWinds Service Desk VS Zenworks and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Zenworks logo Zenworks

ZENworks 11 is comprised of four products that share a single, unified web-based management console...
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • Zenworks Landing page
    Landing page //
    2023-05-01

SolarWinds Service Desk

Categories
  • Help Desk
  • Service Desk
  • Project Management
  • IT Service Management
Website solarwinds.com
Edit details

Zenworks

Categories
  • Monitoring Tools
  • IT Asset Management
  • Office & Productivity
  • IT Service Management
Website microfocus.com
Edit details

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Zenworks videos

+ Add

#HowTo Create Dashboards using ZENworks Reporting

More videos:

  • Review - 650S ZenWorks Review, and Launch.

Category Popularity

0-100% (relative to SolarWinds Service Desk and Zenworks)

SolarWinds Service Desk

Zenworks

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
53 53%
Monitoring Tools
47% 47
Service Desk
100 100%
Service Desk
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

Share your experience with using SolarWinds Service Desk and Zenworks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and Zenworks

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Zenworks Reviews

We have no reviews of Zenworks yet.
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What are some alternatives?

When comparing SolarWinds Service Desk and Zenworks, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

VIZOR - Build the Immersive Web with Vizor as easy as drag and drop.

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