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SolarWinds Service Desk VS AlienVault USM

Compare SolarWinds Service Desk VS AlienVault USM and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

AlienVault USM logo AlienVault USM

Discover a better way to detect and respond to threats with products and services by AlienVault.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • AlienVault USM Landing page
    Landing page //
    2023-09-25

SolarWinds Service Desk

Categories
  • Help Desk
  • Service Desk
  • Project Management
  • IT Service Management
Website solarwinds.com
Edit details

AlienVault USM

Categories
  • Online Services
  • Business & Commerce
  • Security & Privacy
  • Office & Productivity
Website cybersecurity.att.com
Edit details

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

AlienVault USM videos

+ Add

AlienVault USM Anywhere Demonstration - NJCU Cyber Security Club

More videos:

  • Review - Security Information and Event Management (SIEM) and AlienVault USM/USM Anywhere Product Review

Category Popularity

0-100% (relative to SolarWinds Service Desk and AlienVault USM)

SolarWinds Service Desk

AlienVault USM

Help Desk
100 100%
Help Desk
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100
Service Desk
100 100%
Service Desk
0% 0
Monitoring Tools
78 78%
Monitoring Tools
22% 22

User comments

Share your experience with using SolarWinds Service Desk and AlienVault USM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and AlienVault USM

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

AlienVault USM Reviews

Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Verdict: AlienVault USM (Unified Security Management) is the platform for threat detection, incident response, and compliance management. It can be deployed on-premises, in the cloud, or in a hybrid environment. It will deploy faster, work smarter, and automate threat hunting.
Source: www.softwaretestinghelp.com

What are some alternatives?

When comparing SolarWinds Service Desk and AlienVault USM, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Cisco Secure Access by Duo - Cisco Secure Access by Duo is a powerful solution that enables you to protect your workforce by implementing enhanced endpoint visibility and multi-factor authentication.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Druva Cloud Platform - Druva offers a Data Resiliency Cloud Platform that allows you to unleash the capabilities of the cloud to energize your company with data security and management.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

CrowdStrike Falcon Endpoint Protection - Cloud-based endpoint protection for businesses. The Falcon platform offers nex-gen endpoint security with an intelligent, easy-to-install lightweight agent.

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