Software Alternatives & Reviews

Salesmachine VS UseResponse

Compare Salesmachine VS UseResponse and see what are their differences

Salesmachine logo Salesmachine

Salesmachine scores your customer health in real-time and informs your team who need attention to prevent churn and improve expansion. Thanks to the Product Qualified Leads scoring method and tasks & playbooks automation, convert min. +25% trials.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Salesmachine Landing page
    Landing page //
    2023-10-18

CUSTOMER PROFILES: Know everything about your customers. Salesmachine tracking tools collects all the customers information, interactions with your product, emails activity, location and more so you can have all the information you need to interact with them, at the right time.

SEGMENTATION: Group customers based on their actions. Create custom segments to identify customers who risk to churn, who are ready to pay, are not activated, need assistance, and much more. Receive statistics on your segment to know how they perform.

TASKS, EMAILS, NOTIFICATIONS: Always know what to do and when to do it. Create custom workflows to automatically generate to do, emails, tasks and notifications.

INTEGRATIONS: Connect external services to make your Salesmachine smarter. Salesmachine connects with your favorite tools so you can manage your sales and customer success where you prefer. Email Provider, Support, Marketing, Payment, CRM and Teams' Communication tools such as Slack or Hipchat. We add new services on regular basis.

PREDICTIVE ENGINE: Predict customer health to reduce churn and close more deals. Salesmachine leverages data science to detect customers churn / buy signals to help you make the best decisions.

PRODUCT QUALIFIED LEADS SOCRING METHOD: Get your Sales Team more efficient. Detect leads that really use your product and are more likely to convert. Get your Sales Teams'effort focus on these leads to increase your conversion rate by 25% to 40% easily!

  • UseResponse Landing page
    Landing page //
    2023-10-10

Salesmachine

Categories
  • CRM
  • Sales Workflow
  • Help Desk
  • Customer Success
  • Lead Conversion
  • Customer Experience Management
Website salesmachine.io
Pricing URL Official Salesmachine Pricing
Details $paid Free Trial $75.0 / Monthly ("2 seats", "unlimited visitors")
Platforms
Browser Linux Windows Mac OSX

UseResponse

Categories
  • Customer Feedback
  • Help Desk
  • Customer Support
  • Feedback
Website useresponse.com
Pricing URL Official UseResponse Pricing
Details $-
Platforms
-

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Salesmachine and UseResponse)
CRM
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Help Desk
15 15%
85% 85
Sales Workflow
100 100%
0% 0

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Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Salesmachine and UseResponse, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.