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Saber VS UserEcho

Compare Saber VS UserEcho and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Saber logo Saber

Quick and Easy Website Feedback - Stop losing customers to website errors and usability problems. Get Saber's website feedback tool for quality user feedback, suggestions and bug reports.

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
  • Saber Landing page
    Landing page //
    2023-05-11
  • UserEcho Landing page
    Landing page //
    2021-10-22

Saber videos

+ Add

Leia's Lightsaber Episode 9 Unboxing and Review - Korbanth Sabers

More videos:

  • Review - Review: Austro Hungarian saber by Universal Swords
  • Review - Qui-Gon Jinn Realistic Lightsaber Unboxing and Power Up

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Category Popularity

0-100% (relative to Saber and UserEcho)

Saber

UserEcho

Customer Feedback
100 100%
Customer Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Saber and UserEcho. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Saber and UserEcho

Saber Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Social recommendations and mentions

UserEcho might be a bit more popular than Saber. We know about 1 link to it since March 2021 and only 1 link to Saber. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Saber mentions (1)

  • Ask HN: How to collect quick user feedback for your product?
    Without any context I assume the product is a web-based service and you might (or might not) want users to also submit a screenshot? https://saberfeedback.com/. - Source: Hacker News / over 1 year ago

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 11 months ago

What are some alternatives?

When comparing Saber and UserEcho, you can also consider the following products

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survicate - Collect feedback on your website and find out more about your visitors.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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