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SaaSiter Feed VS UseResponse

Compare SaaSiter Feed VS UseResponse and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SaaSiter Feed logo SaaSiter Feed

Increase users engagement for your SaaS application.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • SaaSiter Feed Landing page
    Landing page //
    2018-12-26
  • UseResponse Landing page
    Landing page //
    2023-10-10

SaaSiter Feed videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to SaaSiter Feed and UseResponse)

SaaSiter Feed

UseResponse

Help Desk
8 8%
Help Desk
92% 92
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
8 8%
Customer Support
92% 92
Live Chat
100 100%
Live Chat
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SaaSiter Feed and UseResponse

SaaSiter Feed Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing SaaSiter Feed and UseResponse, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Heeduser - Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community

Feedbackify - Feedbackify offers website feedback solutions that enable companies to engage with their customers.

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