Ringio VS CloudTalk

Ring.io is a sales productivity platform that offers powerful tools designed to streamline sales communication and increase sales efficiency. Click-to-call: users can make calls directly from their web browser or CRM. The power dialer allows sales teams to make a high volume of calls quickly and efficiently. The voicemail drop feature allows users to pre-record voicemail messages and drop them into a prospect's voicemail box with the click of a button. RingLocal increases the likelihood of a prospect answering the phone by making it look like a local call. Call logging ensures that all calls are logged and tracked, and the iPhone app allows users to make calls from their mobile devices. Business SMS allows users to send and receive text messages from their business phone number, while video for sales allows sales teams to incorporate video into their sales communications. IVR and call queuing help to ensure that calls are routed to the right person, while warm transfer allows for a seamless transfer of a call from one person to another. Sales coaching and call recording help to improve the performance of sales teams, while live call monitoring allows managers to listen in on calls in real time. Call disposition and call whisper help to ensure that calls are properly categorized and that sales reps are prepared for the call. Analytics provide insights into call performance, while the calling productivity dashboard provides a real-time view of sales team productivity.

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.