Software Alternatives & Reviews
Register | Login

Richpanel VS ngDesk

Compare Richpanel VS ngDesk and see what are their differences

Qrvey
Embedded Analytics built exclusively for SaaS applications. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Richpanel logo Richpanel

Customer Data Platform for Retail

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.
  • Richpanel Landing page
    Landing page //
    2023-10-01
  • ngDesk Landing page
    Landing page //
    2022-10-29

Richpanel videos

+ Add

Richpanel Product Demo

More videos:

  • Review - Setup Amazing Customer Service For Your Shopify Store (Richpanel)
  • Review - Turn Customer Service Into a Revenue Channel with Richpanel — eCom Week LA 2021

ngDesk videos

+ Add

Free Freshdesk Alternative: ngDesk

More videos:

Category Popularity

0-100% (relative to Richpanel and ngDesk)

Richpanel

ngDesk

Customer Support
100 100%
Customer Support
0% 0
Incident Management
0 0%
Incident Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Notifications And Alerting
0 0%
Notifications And Alerting
100% 100

User comments

Share your experience with using Richpanel and ngDesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Richpanel and ngDesk

Richpanel Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Richpanel is a help desk software that helps you solve customer issues effortlessly without overly depending on the agents. This helps your customer service agents save their time and focus on covering more important issues. In fact, the platform claims to aid you solve 50% of the customer queries and issues without involving the agents.
Source: surveysparrow.com

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

What are some alternatives?

When comparing Richpanel and ngDesk, you can also consider the following products

EasyChannel - Simplify your multichannel eCommerce with EasyChannel.

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Desku.io - Customer support simplified

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Loading...