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Retently VS Medallia

Compare Retently VS Medallia and see what are their differences

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Retently logo Retently

Measure and Improve Customer Satisfaction.

Medallia logo Medallia

Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).
  • Retently Landing page
    Landing page //
    2023-08-17

Send a Net Promoter Score survey to your clients and start gathering, analyzing and acting on the received customer feedback.

  • Medallia Landing page
    Landing page //
    2023-10-17

  www.medallia.comSoftware by Medallia

Retently

Categories
  • Customer Feedback
  • Survey Tools
  • User Feedback
  • Surveys
Website retently.com
Pricing URL Official Retently Pricing
Details $paid Free Trial $39.0 / Monthly
Edit details

Medallia

Categories
  • Surveys
  • User Feedback
  • Customer Feedback
  • Email Marketing
Website medallia.com
Pricing URL-
Details $-
Edit details

Retently videos

No Retently videos yet. You could help us improve this page by suggesting one.

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Medallia videos

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Medallia Experience Cloud in Action

More videos:

  • Review - Medallia for Retail: Solution Overview
  • Review - Medallia for B2B: Solution Overview

Category Popularity

0-100% (relative to Retently and Medallia)

Retently

Medallia

Customer Feedback
22 22%
Customer Feedback
78% 78
Surveys
16 16%
Surveys
84% 84
Survey Tools
100 100%
Survey Tools
0% 0
User Feedback
13 13%
User Feedback
87% 87

User comments

Share your experience with using Retently and Medallia. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Retently and Medallia

Retently Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Retently is a popular customer feedback tool that concentrates primarily on measuring and improving customer satisfaction and loyalty through NPS surveys. The software drives in-depth NPS insights, delivering advanced analytics & reporting tools and audience segmentation. It also allows users to split customers into different groups to discover how customer satisfaction...
Source: www.surveysensum.com
Customer Loyalty Program Software and Apps
Retently provides Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) software for your team. You can use it to combine email, web pop ups, and messengers to reach your customers on the channels they’re most likely to engage. In addition, you can analyze sentiment, easily spot trends, and understand the key drivers impacting the customer...
Source: influencermarketinghub.com

Medallia Reviews

We have no reviews of Medallia yet.
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Social recommendations and mentions

Based on our record, Medallia seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Retently mentions (0)

We have not tracked any mentions of Retently yet. Tracking of Retently recommendations started around Mar 2021.

Medallia mentions (1)

What are some alternatives?

When comparing Retently and Medallia, you can also consider the following products

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Delighted - The fastest and easiest way to gather actionable feedback from your customers

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

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