Software Alternatives & Reviews

Respond.io VS Sirena.app

Compare Respond.io VS Sirena.app and see what are their differences

Respond.io logo Respond.io

Turn Every Conversation into Business Results

Sirena.app logo Sirena.app

Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

  • Sirena.app Landing page
    Landing page //
    2023-03-18

Enable every team member to view and respond to all messages through a centralized WhatsApp account. Transform your customer service and sales processes in the messaging era.

Sirena allows your organization to respond to WhatsApp through a shared team inbox. No more messaging through personal accounts. Integrate WhatsApp and Facebook Messenger.

Respond.io

Categories
  • Chat Automation
  • Chatbot Platforms & Tools
  • Help Desk
  • Customer Support
  • AI
  • CRM
  • Live Chat
  • Customer Communication
Website respond.io
Pricing URL Official Respond.io Pricing
Details $paid Free Trial $99.0 / Monthly
Platforms
-
Release Date-

Sirena.app

Categories
  • SaaS
  • Conversational AI Messaging
  • Instant Messaging
  • Messaging
  • WhatsApp Business API
  • Multi WhatsApp
  • WhatsApp Multiple Devices
Website web.sirena.app
Pricing URL Official Sirena.app Pricing
Details $paid Free Trial $99.0 / Monthly (Teams connected to 1 WhatsApp Line Includes 3 Users.)
Platforms
Browser Android iOS Windows Web Mac OSX Google Chrome
Release Date2016-07-07

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Sirena.app videos

Sirena connects all of your agents into one line of WhatsApp

Category Popularity

0-100% (relative to Respond.io and Sirena.app)
Customer Support
72 72%
28% 28
CRM
60 60%
40% 40
Communication
100 100%
0% 0
Messaging
0 0%
100% 100

Questions and Answers

As answered by people managing Respond.io and Sirena.app.

How would you describe your primary audience?

Respond.io's answer

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using Respond.io and Sirena.app. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 9 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: almost 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

Sirena.app mentions (0)

We have not tracked any mentions of Sirena.app yet. Tracking of Sirena.app recommendations started around Mar 2021.

What are some alternatives?

When comparing Respond.io and Sirena.app, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Callbell - Callbell is a software as a service platform for customer communication via Direct Messaging Apps

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshworks Live Chat - Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.