Software Alternatives & Reviews

RepuGen VS Birdeye

Compare RepuGen VS Birdeye and see what are their differences

RepuGen logo RepuGen

Healthcare reputation & review management platform

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • RepuGen Landing page
    Landing page //
    2023-09-05

Healthcare reputation management platform designed to bring parity between online reviews and the healthcare practice patient satisfaction levels. Reviews of providers, unless proactively managed, typically under-rate their actual patient satisfaction levels. RepuGen generates reviews from more patients to reflect the consensus patient satisfaction ratings.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

RepuGen

Categories
  • Reputation Management
  • Patient Engagement
  • Customer Interaction
  • Customer Feedback
  • Patient Engagement
  • Referral Marketing
  • Digital Marketing
  • Patient Recovery
  • Patient Satisfaction Measurement & Analysis
Website repugen.com
Pricing URL Official RepuGen Pricing
Details $paid $32.0 / Monthly (per provider)
Platforms
Android Windows iOS Mac OSX Google Chrome Firefox Internet Explorer
Release Date2018-01-09

Birdeye

Categories
  • Reputation Management
  • Online Reviews
  • Customer Experience Management
  • Marketing Platform
  • Live Chat
  • Surveys
  • Customer Experience
  • Payments
  • Appointments and Scheduling
Website birdeye.com
Pricing URL Official Birdeye Pricing
Details $paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date2012-02-02

RepuGen features and specs

  • Healthcare Review Generation & Management: Your reviews reflect the actual patient satisfaction, not a few mentions by unhappy patients.
  • Patient Satisfaction Monitoring & AI-based Comment Analysis: Understand your patient satisfaction level, and know what you need to do to improve it.
  • Patient Recovery: Intercept unhappy patients before they leave you.
  • Referral Recruiting: Automatically get referrals from happy patients.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

RepuGen videos

How to Ask Patients to Write Reviews with RepuGen - Patient Experience Management Software

More videos:

  • Review - How Doctors Get Reviews on Healthcare Directories with RepuGen - Practice Manager Software
  • Review - Increase Your Positive Online Reviews with RepuGen -Practice Management Software

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to RepuGen and Birdeye)
Reputation Management
9 9%
91% 91
Online Reviews
8 8%
92% 92
Patient Engagement
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RepuGen and Birdeye

RepuGen Reviews

We have no reviews of RepuGen yet.
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Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RepuGen mentions (0)

We have not tracked any mentions of RepuGen yet. Tracking of RepuGen recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 9 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: almost 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing RepuGen and Birdeye, you can also consider the following products

WhiteSpark - Whitespark builds tools and provides services that help businesses and agencies with local search marketing. 

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Reputation VIP - Reputation VIP provides proprietary technology "Digital Fortress" to improve and protect online reputation on search engines.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

ReviewsOnMyWebsite - ReviewsOnMyWebsite provides tools to embed Google and Facebook reviews on the website to build trust and improve conversions.