Software Alternatives & Reviews

Remote Support Software VS Salesforce Service Cloud

Compare Remote Support Software VS Salesforce Service Cloud and see what are their differences

Remote Support Software logo Remote Support Software

Proxy Networks is a leading remote access software provider with thousands of customers managing millions of remote devices around the world every day.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Remote Support Software Landing page
    Landing page //
    2023-09-24
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Remote Support Software videos

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Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Remote Support Software and Salesforce Service Cloud)
Customer Support
2 2%
98% 98
Help Desk
2 2%
98% 98
Customer Service
4 4%
96% 96
Help Desk And Ticketing

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Remote Support Software and Salesforce Service Cloud

Remote Support Software Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

Social recommendations and mentions

Based on our record, Remote Support Software seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Remote Support Software mentions (1)

  • Time to check your vendors: Acronis and Kaspersky amongst others have ties to Russia
    Maybe ProxyPro by proxynetworks.com. I've had a positive experience with it. Source: about 2 years ago

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Remote Support Software and Salesforce Service Cloud, you can also consider the following products

Zoho Desk - Industry's first context-aware Helpdesk Software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GrooveHQ - A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Teamwork Desk - Helpdesk Software Your Team Can Rely On