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QuestionPro VS Delighted

Compare QuestionPro VS Delighted and see what are their differences

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QuestionPro logo QuestionPro

Create professional online surveys - fast, easy, and free. Online survey software, customer satisfaction, market research, employee satisfaction surveys

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • QuestionPro Landing page
    Landing page //
    2023-10-18
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

QuestionPro

Categories
  • Surveys
  • Form Builder
  • Forms And Surveys
  • Customer Feedback
Website questionpro.com
Pricing URL Official QuestionPro Pricing
Details $-
Release Date-
Edit details

Delighted

Categories
  • Customer Feedback
  • Surveys
  • User Feedback
  • Customer Experience Management
  • Customer Experience
  • Employee Feedback
  • Net Promoter
  • Product Market Fit
  • Customer Support
Website delighted.com
Pricing URL Official Delighted Pricing
Details $freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date2013-02-13
Edit details

QuestionPro features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

QuestionPro videos

+ Add

QuestionPro Pulse Review App

More videos:

  • Review - Why is it important to conduct periodic employee reviews? | Customer testimonial | QuestionPro
  • Review - Employee performance review platform | Customer testimonial | QuestionPro

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to QuestionPro and Delighted)

QuestionPro

Delighted

Surveys
36 36%
Surveys
64% 64
Customer Feedback
14 14%
Customer Feedback
86% 86
Forms And Surveys
100 100%
Forms And Surveys
0% 0
Form Builder
100 100%
Form Builder
0% 0

User comments

Share your experience with using QuestionPro and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare QuestionPro and Delighted

QuestionPro Reviews

Live Polling: Free guide + Top 7 Live Poll Tools
Every tool discussed here has its strengths and nuances. While some cannot work without app downloads, some tools demand you to create presentations from scratch since they lack the import option and more. And, it is up to you to choose the proper tool to fit your unique event requirements. With QuestionPro’s LivePolls, we provide it and surpass your expectations.
Source: www.questionpro.com
15 Best SurveyMonkey Alternatives in 2022
QuestionPro another SurveyMonkey alternative has a wide range of applications to track and manage customer experience, the pulse of the customers, and employee engagement. It claims to create surveys within 5 minutes using 40+ question types. It has many features similar to SurveyMonkey, which is why it made it to the list.
Source: qualaroo.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
Question Pro offers more than 30 question types and multiple pre-built survey templates that you can use to create personalized surveys and questionnaires. Plus, it provides tools to reach respondents through integrated pop-ups, email, and on social networks including Twitter and Facebook. If you are interested in similar solutions, check out the QuestionPro alternatives. To...
Source: financesonline.com
7 Great Survey Software Alternatives to SurveyMonkey
QuestionPro is an online software that helps to create surveys, collect responses, and analyze results. The software allows you to build customized surveys using over 30 question types. The tool has a pre-written question library that supports over 75 languages, images, and videos. You can share the surveys via emails, social media, or embedded in websites.
Source: blog.capterra.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

QuestionPro mentions (0)

We have not tracked any mentions of QuestionPro yet. Tracking of QuestionPro recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing QuestionPro and Delighted, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

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