Software Alternatives & Reviews

Qualyon VS Genesys

Compare Qualyon VS Genesys and see what are their differences

Qualyon logo Qualyon

Speak freely! Qualyon is an AI based insurance focused voice conversation system that can handle calls from policy creation to payout.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Qualyon Landing page
    Landing page //
    2023-09-21

Qualyon is an AI based voice conversational system, specifically focused on the insurance industry. Conversations from the time a policy is created to the time of payout come built in. Just configure a few fields and you can have the system make or receive calls, may that be renewal calls or service calls.

As to the AI research, our focus is on Natural Language Understanding. Our approach goes beyond the typical machine learning techniques. The result is a system that parallels the way we think

  • Genesys Landing page
    Landing page //
    2023-09-13

Qualyon

Categories
  • Voicebot
  • Call Center Software
  • Internet Calls
  • Natural Launguage Understanding
  • Natural Language Processing
Website qualyon.com
Pricing URL-
Details $paid Free Trial $0.15 (per minute)
Release Date2019-10-01

Genesys

Categories
  • Communication
  • Enterprise Communication
  • Work Management
  • Call Center Software
Website genesys.com
Pricing URL Official Genesys Pricing
Details $-
Release Date-

Qualyon features and specs

  • Inbound Call Center Solutions: Available 24*7 and can significantly reduce wait time for customer and cost optimization
  • Outbound Call Center Solutions: 1000's of marketing calls and lead qualification calls can be done in 5 min

Genesys features and specs

No features have been listed yet.

Qualyon videos

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Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Qualyon and Genesys)
Call Center Software
40 40%
60% 60
Communication
13 13%
87% 87
Voicebot
100 100%
0% 0
Enterprise Communication
16 16%
84% 84

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Qualyon and Genesys

Qualyon Reviews

  1. Voice bot

    Conversational voice bit is just amazing as a bit can do most of human work..amazing..kudoos to NLU Technology

    🏁 Competitors: Alexa
  2. Voicebot

    Fantastic voicebot assistant

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Qualyon and Genesys, you can also consider the following products

Ozonetel - Ozonetel is a pioneer of cloud telephony solutions in India. Our cloud based telephony solutions includes cloud call center software,IVR system and customized communication solutions to suit specific business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Flowstorm - Flowstorm is a low-code platform for the development of digital personas and advanced conversational AI applications. Create digital personas not simple bots. Author a complex voice-first application with a simple drag-and-drop UI.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Vert-Age Dialer - Vert-Age Dialer provides High-Quality call center software solution.Handle any call volume productively with cloud-based call center and draw in with your clients.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.